When you run a business, you’re not doing it alone. Even if you’re the only employee or you’re working as a self-employed sole trader, you’ll still need to have suppliers for your products and the equipment you need to use in your work, and for the services, you supply to your clients. It’s impossible to run a business without coming into contact with suppliers at some point.
To be as successful as possible, you’ll need to ensure your suppliers are reliable, that their prices are fair, and that they can provide you with what you need when you need it. The last thing any business owner will want is to have their own reputation ruined because one of their suppliers wasn’t reliable enough.
To make sure this doesn’t happen – as far as you possibly can – here are some useful tips for finding reliable suppliers that are going to benefit your business, not cause problems within it.
Good Communication
A lot of the time, you won’t need to actually speak with your suppliers. You’ll fill in a form online, you’ll send an email, and place your order automatically. There might even be an app you can use that makes things even easier.
That doesn’t mean, however, that the supplier’s communication shouldn’t still be good. When you need to know something about an order, if something is running late, if you need to change something, or even if you just want an acknowledgment of delivery date or that the order has been received, you’ll want to hear from the supplier in a concise, polite, informative way. When there is good communication, you can relax more, and if there is an issue, you’ll know you’ll hear about it quickly.
Capacity
Even if everything about the supplier you’ve found works for you, from pricing to the location to their customer service, can they actually handle what you need them to do? Can they keep up with demand? If you’ve chosen a small business to work with, that makes sense if your business is also small. If yours is large or you expect it to grow, finding a larger supplier to work with makes more sense. In this way, you can ensure that if you need something, you’ll be able to get it.
Having a reliable supplier to count on means that your customers will be happier since they won’t have to wait for their goods. It also means that you can implement stock control procedures from http://www.stocksolutions.com.au/, which will improve your business and its reputation.
Cost
Running a business means you need to pay attention to your outgoings and try to spend as little as you can. In this way, your profits will be higher, and your business will grow. However, although the cost is undoubtedly important when you are looking for a supplier, it shouldn’t be the only thing.
Don’t choose the cheapest supplier if their products are high quality and they can’t give you reliable delivery dates; it’s just not worth the cost-saving to have problems like this. You might need to spend a little more, but if the service is better, then your business will thrive because of it.